Privacy Policy– Vastu Shikhar Remedies

Last Updated: December 21, 2024

This Privacy Policy describes how MANGO TREE TECHNOLOGY LLP("we", "us", "our", or "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vastushikharremedies.com (the "Site") or communicate with us regarding the Site (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

2. How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources, as set out below. The information we collect varies depending on how you interact with us.

Personal Information We Collect Directly from You

Contact Details: Name, address, phone number, email.
Order Information: Name, billing address, shipping address, payment confirmation, email, phone number.
Account Information: Username, password, security questions.
Customer Support Information: Details you provide when contacting us through the Services.

Information We Collect Automatically

Usage Data: Information about how you access and use the Site, device information, browser information, IP address, and other interaction details.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect and store information automatically when you use our Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including our payment processors (PhonePe) and service providers.

3. How We Use Your Personal Information

Providing Products and Services: We use your personal information to process payments, fulfill orders, provide notifications about your purchases, manage accounts, arrange shipping, and handle returns/exchanges.
Marketing and Advertising: We may send marketing communications or display advertisements based on your preferences.
Security and Fraud Prevention: We use your information to detect and prevent fraudulent activities and to maintain the security of our Services.
Customer Support and Service Improvement: Your information helps us to provide customer support and improve our services.

4. Cookies

We use cookies on our Site to enhance user experience and improve services. Cookies remember your actions and preferences, help with analytics, and tailor ads. You can manage cookies through your browser settings. Disabling cookies may affect functionality.

For more information about how cookies are used on the Site, visit Shopify’s Cookie Policy.

5. How We Disclose Personal Information

We may disclose your personal information to third parties in the following situations:

Service Providers: Vendors that perform services on our behalf (e.g., payment processing, customer support, IT management, fulfillment, analytics).
Business Partners: To provide services or marketing.
Legal Obligations: To comply with legal requirements or in response to requests from law enforcement or other legal entities.
Business Transactions: In connection with a merger, acquisition, or sale of assets.

6. Third-Party Websites and Links

Our Site may contain links to third-party websites. These websites are not controlled by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

7. Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to have it deleted.

8. Security and Retention of Your Information

We implement industry-standard security measures, but no security system is perfect. We cannot guarantee the complete security of your information, and we recommend using secure communication methods for sensitive data.

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request details of personal information we hold about you.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request corrections to inaccurate information.
Right to Portability: Request a copy of your data or transfer it to a third party.
Right to Restrict Processing: Request to stop or limit the processing of your data.
Right to Withdraw Consent: If we rely on consent to process your data, you may withdraw it.
Opt-Out of Marketing: You can unsubscribe from marketing communications via the unsubscribe link in emails.

To exercise these rights, please contact us at support@vastushikhar.com.

10. International Users

Your personal information may be transferred, stored, and processed outside your country. We take necessary measures to ensure the protection of your data, including using recognized mechanisms like the European Commission's Standard Contractual Clauses.

11. Complaints

If you have complaints about our processing of your personal information, please contact us directly. You also have the right to lodge a complaint with your local data protection authority.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: ecomvastushikhar@gmail.com
Phone: 9540407086
Address: Vegas mall, 11th floor, Dwarka sector 14, 110078

Privacy Policy