Heliodor

Shipping Policy

1. Order Processing Time

We use reliable third-party courier services to deliver our products. While we strive to ensure timely delivery, we do not guarantee delivery times and are not responsible for delays caused by the shipping provider or unforeseen circumstances. You will be notified of the estimated delivery timeline at the time of purchase.

All the orders will be dispatched in 3-4 business days and will be delivered in 7-10 business days.

2. Shipping Rates and Delivery Conditions

• Domestic Shipping (Within India):
  • Standard Shipping: ₹100 for orders below ₹1,000.
  • No Delivery: Orders above ₹1,000 are not eligible for delivery.

3. Shipment Confirmation and Order Tracking

• Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
• The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

• Vastushikhar Remedies is not responsible for any customs and taxes applied to your order.
• All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Missing Items

• Damages: If you receive your order damaged, please contact us immediately at [support@vastushikhar.com] with your order number and photos of the damaged item(s).
• Missing Items: If any items are missing from your order, contact us at [support@vastushikhar.com] with your order number and details of the missing item(s).

6. Returns and Exchanges

• For information on returns and exchanges, please refer to our Return Policy.

7. Contact Information
For any shipping-related inquiries, please contact us at:

• Email: [support@vastushikhar.com]
• Phone: [+91-9311752955]